Electronic Patients Records Officer - Bury St. Edmunds, United Kingdom - West Suffolk NHS Foundation Trust
Description
An opportunity has arisen within the Women's and Children's Clinical Support Services Division, for an ERS Scanning Administrator, Band - Usual hours of work are 08:30-16:30.
The postholder will be a part of team working on the digitalisation of patient's medical records, ensuring targets, priorities and accuracy of all data processed onto the Electronic patient records system Evolve.
The post holder will use multiple data sources and systems to upload electronic patient records onto Evolve or onto a shared drive in a PDF format.
The post holder will require:
- Excellent IT skills
- Great Team Working abilities
- Communication skills
- A target driven mentality
Patient record tracking using HIMS tracking system
Indexing notes to generate a coversheet from the Electronic records system Evolve
Preparation of patient records using multiple dividers
Scanner operation and maintenance
Quality assurance process
Patient record destruction
Meeting daily targets
BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward).
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
The overall objectives are to transfer Patient records from Paper to an Electronic version, ensuring targets, priorities and accuracy of all data processed onto Evolve and SystmOne is achieved.
The post holder will use multiple data sources and systems to upload electronic patient records onto Evolve or onto a shared drive in a PDF format.
To support the Trust with the reduction of paper in order to achieve HIMSS 6 and higher.To process documentation for Human Resources, Finance, Pharmacy and Pathology by scanning onto shared drives in PDF format. To provide cover across other departments including Health Records, Discharge Waiting Lounge, General Wards and Clinical Coding.
To have extensive knowledge of the following systems;
Evolve
e-Care - PM Office, Powerchart, HIM Tracking, Appointment Book
Summary Care Record (Clinical Spine)
Teleform Scan Station, Verifier and Designer
Meridio
Digital uploads via NHS Mail
Fujitsu Scanners for document imaging
Photocopier
Job responsibilities:
The post holder will require excellent knowledge of medical terminology when making decisions, from the documentation received i.e.
whether a patient has had a surgical procedure or the need to investigate further through Powerchart on e-Care to see whether the patient is on a waiting list.
Scanning documentation such as a signed consent form ahead of surgery could delay the upcoming procedure as consent will need to be obtained twice.
The post holder will have frequent exposure to sensitive information and imagery, clinical photography, post mortem reports and deceased records, which can be upsetting and/or stressful working in a busy target based environment with a requirement to prioritise workload according to service demands.
Key Tasks & Responsibilities:
1.
Communication:
- To proactively promote among clinicians, health care workers and any other associated outside agency, awareness of the ERS Scanning role and its uses within the Trust in order to raise the stature as the essence of professionalism
- Facilitate improved communication within the department and other departments
- Demonstrate professionalism when dealing with telephone enquiries whilst adhering to the rules under the General Data Protection Regulations
- Attend discussions, meetings, and functions that have a direct bearing on the patient record and act accordingly ensuring that vital information is shared amongst the department and escalated if required
- Assist Trust staff with accessibility to the Evolve system, fault finding and escalating issues through to IT S
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