Av/vc 1st - Reading, United Kingdom - Concept Human Solutions

Concept Human Solutions
Concept Human Solutions
Verified Company
Reading, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
UNDERSTANDING, SERVICE, TRUST
3 Words that Guarantee Results in Recruitment
AV/VC 1st/2nd Line Service Support Engineer
Reading salary £27,500
"Self
- starter
  • Enthusiastic
  • Team Player with AV/VC Experience"

Duties:
Will have AV/VC Experience

*To provide 1st and 2nd level troubleshooting support to maintenance and conferencing customers

*Provide customers with regular updates on the progress of the service requests

*Track route and redirect problems properly escalate unrsolved queries to the next level of support

*Update service records and customer data and produce activity reports as requested

*Allocating engineer resourc utilise excellent customer service

  • Will have excellent time management and the ability to prioritise effectively and efficiently
*This position is technology based with a strong emphasis on customer service and teamwork

*A team player with an enthusiastic attitude and strong organisational skills

*Experience supporting/knowledge of working with pcs and servers desired and a basic understanding of Audio Visual products and connections also desired and an understanding of networking concepts WIFI TC VPN Firewalls & routers


Benefits:


  • An Excellent salary package with a comprehensive benefits package on Holiday Pension etc
  • 25 days holiday per annum plus 3 plus 8 bank holidays
  • Company Pension Scheme
*Free on site parking

*Monday - Friday 9am -5.30pm

  • A company who will value you and your opinion
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