Facilities Administrator - Northampton, United Kingdom - Distinct Recruitment
Description
Job Title:
Facilities Administrator
Location:
This post is based at the Head Office, Northampton
Department:
Facilities Helpdesk
Period of Contract:
Full Time
Accountable To:
Facilities Manager
Hours of Work:
Monday to Friday 8:30am - 5:30pm
Distinct Recruitment are delighted to be working alongside one of the fastest growing businesses in the UK to support them with their search for an Executive Assistant (EA).
Customer Facing
- Dealing with all inbound customer enquiries
- Giving advice and assistance to practices as first line of support
- Communicating with wholesalers, suppliers, contractors and various managers
- Responding to customer requests for work to be carried out and updating as required
- Ensuring KPI targets are met both individually and department
Organising
- Various contractors to carry out work on properties and dental equipment
- Dealing with scheduling and access for the contractors and suppliers
- Managing efficiency and productivity across internal and external resource
Liaising
- With Landlords, agents, contractors and engineers to ensure practices remain open and effective
- With contractors to obtain quotes for work required and then giving authorisation
- With practice managers and engineers to ensure maintenance is carried and is cost effectively
Compliance
- Provide compliance certification to practices when requested
- Work alongside the Facilities Manager to ensure practices are compliant
Administration
- Maintaining the central database
- Archiving of paperwork as required
- Mentoring, supporting and training other helpdesk staff
- Support both the Facilities Manager & Head of Department in collating reports and data
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