Customer Service Specialist/ Order Management - Crewe, United Kingdom - Air Products

Air Products

Verified Company

Crewe, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Representative
EU-UK-Crewe

Who are we:

12.7 Billon dollars in Sales
21,000 Employees Worldwide
50 Countries
The world's largest producer of Hydrogen

We pride ourselves on being an innovative technology company that cultivates an environment of collaboration and inclusion. We need and seek out people who are dedicated and driven to create the future. People with passion and commitment to get it right and a never-ending desire to innovate, learn, improve, and contribute. Sounds like you?

More about the role:

We are seeking a
Customer Service Specialist to join our customer focused friendly team.

Our Customer Service Specialists work 37.5 hours a week between 8am - 5pm, Monday - Friday, occasional Bank Holidays

About the role:

Outbound task such as providing customer updates
Helping customer place orders over the phone
Administration work, including data input of customer information and products
Ad hoc tasks to help with our business need

A Few Things About You:

You've got a cando attitude and are keen to leave customers with a positive experience
You've got great listening and communication skills including a friendly telephone manner and you care about customers wanting to solve problems efficiently.
You enjoy working as part of a team.
You have good organisation skills.
You can manage your time effectively

LOCATION:
Crewe, 6 weeks training in the office, after 6 weeks hybrid**
Schedule of Work: 37,5h per week

CONTRACT:
permanent

SALARY:
competitive salary + annual bonus

A Few Things About You:

You've got a cando attitude and are keen to leave customers with a positive experience
You've got great listening and communication skills including a friendly telephone manner and you care about customers wanting to solve problems efficiently.
You enjoy working as part of a team.
You have good organisation skills.
You can manage your time effectively
Team Player

**Hybrid, mostly from home, for the first 6weeks
- training in the office**
What we offer:

26 days holiday plus UK Public Holidays
Life Insurance (3 times of your base salary )
Work Schedule : 37.5h
Paid Sick Leave
Pension contribution ( upon your start, if you increase your contribution to 4%, then employer will contribute at 8%, please bear in mind that the autoenrolment is set at 3% employee and 6% employer contribution )
Onsite Parking

LifeWorks