Ed Admin Support - Keighley, United Kingdom - Airedale NHS Foundation Trust
Description
DEPARTMENT:
Emergency Department
VACANCY:
ED Admin Support
SALARY:
Band 2
Would you like to be part of a team that works well together, always there to help each other?
If you answered yes, Airedale NHS Foundation Trust would love to hear from you.
An excellent opportunity has arisen to join the vibrant, warm and friendly Admin team within the Emergency Department at Airedale NHS Foundation Trust Hospital.
This is a challenging role working alongside the Receptionists, providing admin support to the team and also covering the reception desk when required.
Previous applicants need not re-apply
- Discharge patient records from SystmOne, ensuring all coding is complete and accurate ensuring clinical pathways are followed as per Trust policy.
- Maintain confidentiality, patient's privacy and dignity and act in a courteous manner always.
- Escalate any concerns over patients to the relevant clinical staff
- Book, reschedule and cancel, where necessary, clinic appointments
- Deal with telephone enquiries from GPs, patients, relatives, members of the public and other organisations
- Deal with facetoface enquiries from patients and clinical staff within the department
- Register patients coming into the Emergency department, using the electronic computer system (SystmOne), ensuring that all relevant patient information is taken and recorded accurately.
- Scan patient documents timely and securely
We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes.
Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients - we want to make these part of our DNA.
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