Concierge - Gateshead, United Kingdom - The Jeya Group Ltd
Description
We are looking for Concierge that will Control of access to assigned multi storey blocks.To provide a service to tenants, check and verify all visitors to the building and ensure the security and safety to residents and the building.
The key roles of this post will include:
- Working in the concierge suite to monitor activities at access points, communal and external areas using closed-circuit television. Reporting and recording all relevant incidents such as anti-social behavior, including acts of vandalism/criminal activity, Health & Safety Emergencies, ensuring all appropriate services are notified as and when required.
- Control and observe tenant and visitor access to and from the Multi Story blocks
- Contact tenants through door entry system / handset in order to provide a communication link between tenants and visitors.
- Collate reports and share with appropriate officers. Report repairs, maintenance and cleaning required to communal and external areas to appropriate services.
- Check the functionality of alarm systems and CCTV equipment on a pre-determined basis.
- To demonstrate a positive, diverse and inclusive attitude to both internal and external customers and colleagues.
- Such other responsibilities allocated which are appropriate to the grade of the post.
Knowledge & Qualifications
Essential:
Knowledge
- Microsoft Office Packages, Including, Excel, Outlook, Teams and Word.
- Ability to Multi-Task across different ICT based systems.
- Ability to demonstrate a good understanding of equality and diversity and the ability to evidence how this would be displayed within the workplace.
Experience
- Delivering Excellent Customer Service
- Working unsupervised when required
- Using own initiative
- Excellent Communication Skills, Verbal and Written.
- Excellent Timekeeper
- Ability to Maintain Focus and Attention for Long Periods of Time.
Qualifications
- 5 GCSE's (at least grade C) including Maths & English or relevant experience
Desirable:
Knowledge
- Office based software packages.
- CCTV operation
- Working as part of a diverse and inclusive workforce
Experience
- Liaising with other functions of the council and external services/agencies
Part time role - 6-week shift pattern. Hours and times / days of shift each week vary between 14 hours per week up to 22 hours per week. As its a fixed shift pattern times and hours cannot be amended. - Please refer to shift pattern / times SUCCESSFUL CANDIDATES MUST BE ABLE TO WORK 22 HOURS IN A WEEK
Job Types:
Part-time, Temporary contract
Part-time hours: 22 per week
Salary:
£11.39 per hour
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