Patient Coordinator - London, United Kingdom - Bupa Care Homes

Bupa Care Homes

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Job Description:

Patient Coordinator

Cromwell Hospital, London, SW5 0TU

Part Time (23 Hours)

Permanent

£17,100 + Fantastic Benefits

Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.

You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.

No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

In this role, you will be responsible for all activities on any Reception Desk in any area of the hospital, providing a link between Hospital, Patients, Consultant or other users.

You will coordinate all patient registration, preparation of outpatient accounts and receipting payment for hospital services.

We expect to provide a VIP experience to every patient and we will look to you to interact with patients, consultants, staff and visitors in a way that will create this experience.

About the area you'll be working in

We're an internationally recognised hospital located in the heart of Kensington, London. At the Cromwell Hospital we're committed to providing the highest quality healthcare for our patients. We're one of the preferred health care providers for leading consultants and for both international and local patients alike. We are continuously investing in standards and the technology to keep us at the forefront of clinical advancement.

What you'll be doing

A typical day will be to actively Meet and Greet patients and visitors in a warm, respectful and courteous manner at all times, acting in a way that actively contributes to the promotion and improvement of the BUPA Cromwell Hospital brand and in line with the Bupa Cromwell Hospital's Service Vision "Every Patient is a VIP".' You'll issue Medical Record Numbers, front sheets, labels, make up medical records and other administrative documents as required and deal with letters of guarantee and liaise with insurance companies and Embassies as required.

You'll action all requests from patients, doctors, and visitors to the hospital courteously, promptly and efficiently and interview patients in a polite and friendly manner in order to obtain relevant information for registration purposes; updating patient details at each appointment; inputting all information accurately onto the computer system.

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically.

you'll be eligible for:

25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual performancebased bonus
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications.

We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa.

We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you've found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn't where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Part time