Client Success Intern - London, United Kingdom - Bright Network

Bright Network

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join Bright Network as our Client Success Intern

About Bright Network:

At Bright Network, we connect ambitious young people from all backgrounds with the brightest career opportunities.

Our leading platform provides members with the tools, advice and insights they need to access brilliant opportunities at global companies - ensuring the next generation finds the future they deserve and businesses identify the most powerful pipeline of tomorrow's talent.

We help 250+ leading employers such as KPMG, Goldman Sachs, Google and Amazon reach and recruit a diverse and inclusive pool of high-calibre talent to inspire and empower the next generation to carve out their futureand that's where you come in

Following significant investment into our tech, we're on a mission to become SaaS leaders in early careers.

Our decisions are backed by powerful AI machine learning and our proprietary data tool, enabling us to serve our members and partner firms more efficiently.

We're looking for a Client Success Intern (internally, you will be our "Partner Success Intern") to join our Partner Success Team for 6-7 months to support them to drive this project forward.

About the opportunity:

The Partner Success team offers Bright Network's portfolio of clients proactive, intelligent, and data-informed solutions to a range of attraction challenges.

You'll be supporting our team of expert Partner Success Managers and developing your skills in marketing, copywriting, content creation, social media, and account management.

This role is perfect for a recent graduate with strong interpersonal skills, attention to detail, and a passion for client success and marketing.

As a Client Success Intern, some of the things you'll do will include:

Support our Partner Success Managers in managing end-to-end campaigns for our clients containing, but not limited to, the following services:
Social media campaigns designing bespoke posts and paid advertising, using Canva and Facebook Ads
Content creation producing high quality long and short form site content
Newsletters taking the lead on newsletter production reaching 100k+ members
Interact with a variety of internal and external stakeholders
Demonstrate the success of campaigns using our proprietary data analysis tools to encourage client retention and upsell
Have regular face to face opportunities with clients, either by being involved in our portfolio of partner events or attending meetings with clients
Keep our website up to date with the latest opportunities and employer content for Bright Network members to engage with
Have the opportunity to work on crossteam projects and take on additional responsibility in other areas of the business

What you'll gain from the internship:

Hands-on exposure to the ins and outs of a client success department, with further insights into other functions such as marketing, commercial, technology, events, and beyond
A variety of transferable skills including copywriting, client management, project management and data analysis
Opportunities to build your wider professional skillset through getting involved in wider business initiatives, crossteam projects and presentationleading
Experience of working in a missionled business with a transparent structure and friendly and collaborative culture

This internship could be perfect for you if

You're a graduate/graduating from university this year with any degree
You have some extracurricular experience, examples include: copy or content writing experience, customer or client facing roles, social media marketing, etc
You have great interpersonal and relationship building skills
You have excellent written and verbal communication skills as well as being analytically minded
You're a confident selfstarter with the ability to use your initiative and contribute new, creative ideas to the team
You're excited to work in a fastpaced, high growth business where flexibility and adaptability are key
You're passionate about Bright Network's mission to connect the next generation with the opportunities, insights, and advice to succeed as the workforce of tomorrow

We can offer you:

The opportunity to work in a highgrowth and rapidly scaling business (we recently secured £3.5 million in funding)
A transparent, valuesdriven & collaborative working culture (which you can hear more about here)
A culture of flexibility & trust where you have access to an unlimited holiday allowance & flexible / hybridworking policies

- £50 per month flexible wellbeing budget to be spent on the wellbeing benefits of your choice through our benefits platform

Enhanced pension contribution through Aviva
Private healthcare plan
Sales introduction & employee referral schemes
A culture of constant growth & improvement, with monthly lunch & learns & adhoc training budget for team or individual training
Open plan & buzzing Liverpool Street office, with snack