Customer Service Administrator - Clacton-on-Sea, United Kingdom - Trek Logistics

Trek Logistics

Verified Company

Clacton-on-Sea, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Outline:

Will Consider part time for right person.

This is a demanding role in a fast paced business based in our Clacton-On-Sea storage facility.

The role will involve system amendments/manipulation, reports generation and order management using our WMS and liaising with customers about their shipments.

You will be required to work closely with and report directly to the Dispatch Manager for the site.

Responsibilities:

Processing of orders on WMS
Data entry for WMS and live stock updates
Data entry for adhoc admin tasks covering all facets of the facility
Reports generation for management team
Reporting on all returns made to the facility
Safe working practise in a busy warehousing environment

Key Duties & Tasks:

-
General Paperwork & Reporting_

Pick note generation for all clients linked to main warehouse
Picking resolutions for all clients working within set boundaries
Returns function generate all paperwork and record all returned documentation for Returns Controller
Stock checks and listings to be accurately prepared & recorded
Daily updates on all tasks/schedules and planners
Any and all issues to be raised with line manager

-
General_

Working environment cleanliness at all times
Communications with Line manager & Warehouse Manager for day to day
General Health & Safety on site including PPE
Responsible for each job to be completed to the best of their ability
System to be kept in good order recording all amendments where necessary
All paperwork to be kept in good order and filed correctly

Person Specification:

Qualifications/Experience:
years Previous experience in administration

Educated to GCSE minimum or equivalent

Skills (essential):

Highly organised
Attention to detail
Punctual with excellent time keeping
Previous experience with WMS software
Able to use Excel to pivot table level

Skills (desirable):

Ability to build/maintain good relationships
Excellent communication skills
Experience working in a Stock Control role

Personal Attributes:

Accurate
Highly Motivated
Conscientious
Dependable

This job spec is a guideline only and is not exhaustive. You may be required to perform other duties which are not expressly listed in the job description but are in keeping with the general purpose of your job role. We reserve the right to make changes to this document as appropriate.
Work remotely

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 30 per week

Salary:
£12.00-£13.50 per hour

Benefits: