Clerical Officer - Amersham, United Kingdom - Buckinghamshire Healthcare NHS Trust

Buckinghamshire Healthcare NHS Trust

Verified Company

Amersham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To arrange and book all appointments ensuring that prioritisation, patient choice, individual circumstances and waiting list initiatives are taken into account.

To ensure that patients receive an appropriately timed appointment e.g. diabetics where nil by mouth is required or ladies where a monthly cycle has to be calculated.
To print appropriate appointment and preparation letter.
To send out appointment letters including correct patient preparationTo confirm appointments with ward staff by telephone.
To confirm mode of transport with ward staff.
To arrange transport if required with ambulance service or the GP practice.
To inform referrer and patient by letter of 'did not attend' appointments as per Trust policy.
To inform referrer and patient by letter of cancelled appointments as per Trust policy.
To highlight any changes in demand for specific modalities.
To highlight changes in capacity for specific modalities.