Call Center Executive - Manchester, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Handle inbound and outbound calls in a professional manner
  • Assist customers with inquiries, concerns, and requests
  • Provide information about products and services
  • Perform data entry and maintain customer records accurately
  • Analyze customer needs to offer solutions and upsell products
  • Maintain a high level of phone etiquette at all times

Requirements:


  • Strong communication skills
  • Ability to analyze customer needs and provide appropriate solutions
  • Experience in a call center or customer service role is a plus
  • Proficient in data entry
  • Ability to upsell products or services effectively

Job Types:
Full-time, Permanent


Pay:
From £23,934.80 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:
- manchester: reliably commute or plan to relocate before starting work (preferred)


Work Location:
In person

Application deadline: 22/05/2024
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