Level 3 Client Services Support Apprentice - Wallsend, United Kingdom - Newcastle Building Society

Newcastle Building Society

Verified Company

Wallsend, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Role

Vacancy for Client Services Support Apprentice

Would you like to earn while you learn? Gain a qualification without having to fork out a fortune or rack up a load of debt? Then we have the right opportunity for you.

As a Platinum IIP accredited organisation, colleague experience is at the heart of our approach.

We believe our Society has a unique purpose and special culture and we are committed to being a great place to work where our colleagues are supported to realise their full potential.

We are seeking bright and ambitious new talent to help us achieve our ambitions and have an exciting opportunity to join us this September in the Client Services team within Newcastle Strategic Solutions.

Oh and by the way we also don't just pay a training allowance you will join us on a 'real living wage' salary, we believe our colleagues deserve a fair day's pay for a hard day's work.

The role will work closely with all areas of our Client Services function, supporting the team in how we oversee the services we provide to clients.

This will include helping to organise client meetings and working on a range of projects and tasks in support of our clients.

There will also be interaction with the various other parts of our business who combine to deliver the services which are of value to our clients.

As a Client Services Support Apprentice you will work closely with the Client Services senior team, Managers and Assistant Managers, helping to ensure that the tasks we undertake support the great service we aim to deliver to our clients, whilst working towards a level 3 qualification.

The role will develop knowledge and skills in a range of tasks which can provide a great base from which to progress within the business, whether within the Client Services team or other parts of the Group.

With the support of your manager and mentor, you will have objectives to work towards to make sure you are developing during your time with us.

You will have exposure to the responsibilities of wider team by supporting projects and tasks in the department.

What else?

Love a challenge?

We go beyond the traditional apprenticeship route to offer you the opportunity to help you learn and experience things beyond your role that will support your career development through a team challenge project with our Early Talent community.

We're passionate about our programme and always looking for ways to evolve and improve and that's where'll you come in.

We really want to hear your ideas throughout your time with us, so you'll have lots of opportunity to suggest new and innovative ways of working.

About You

You should have a minimum of 5 GCSE's (Grade A*-C/ 4-9, including Maths and English) are essential, preferably including an ICT grade.

An ability to communicate effectively with others via a range of methods along with first class attention to detail is a must.

Be able to demonstrate basic understanding and usage of a personal computing device with basic it admiration skills

For full details please download the role profile.

About Us
We are a purpose led business, connecting our communities with a better financial future.

Part of the Newcastle Building Society Group, Newcastle Strategic Solutions manages savings accounts on behalf of other banks and building societies.

The Client Services team play a key role in overseeing the services that are provided by all the different functions to deliver the overall service to our clients.

Client Services are the key point of contact for clients, managing our relationships and helping to co-ordinate activities on their behalf.

As well as joining a great team within a truly local organisation our colleagues also benefit from;

A 35hour weekly contract + flexible working options
25 days holiday each year plus bank holidays (rising to 30 days with length of service)
Bonus scheme
Pension scheme
Life assurance and income protection
Access to a range of wellbeing benefits
Electric car salary sacrifice scheme
Cycle to Work scheme
Above statutory family leave entitlement
The option to buy extra holidays
Two paid volunteering days each year
A broad range of learning and development opportunities
Hybrid working we welcome any discussions around where, how and when people work including parttime hours.