Administrative Assistant - Telford, United Kingdom - Telford Laundry Ltd

Telford Laundry Ltd
Telford Laundry Ltd
Verified Company
Telford, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Administration Assistant

Job Purpose & Description

Days:
Monday - Friday

Time: 8:00am - 4:30pm

30 Minute unpaid break to be taken in this period


As Administration Assistant you will be supporting the Finance & Commercial Manager in dealing with day to day service provision and providing general administrative support.


Job Duties:


  • Supporting the Customer Service Team in relation to service enquiries and day to day running of the customer service desk.
  • Supporting the Finance & Commercial Manager in relation to inbound and outbound sales enquiries and supporting the sales process.
  • Supporting the Production & transport Managers in relation to the day to day running of the.
  • Dealing with customers when dropping or collecting laundry at site.
  • Administration tasks in relation to onboarding of new customers
  • Following up on customer requirements, order and queries
  • Dealing with customer complaints and issues promptly with successful outcomes
  • Various other administration tasks as required
  • Maintaining and developing relationships with all customers and keep progress uptodate
  • Being knowledgeable about products and services offered by the business
  • Familiar and skilled in all forms of technology, operate various bespoke software systems unique to the company
  • Ensuring the smooth running of the office and requisitioning new equipment & supplies when needed.
  • Keeping the office a clean & tidy environment
  • Performing other relevant tasks when necessary

Personal Qualities

  • Self leading in the respect of motivation and continuous accuracy of work
  • Assessing own performance and quality of work produced
  • Strong administration and communication skills
- attention to detail

  • Team player

Key Skills and Qualifications:


  • Customer Service
  • Communication
  • Personable
  • Sales
  • Report Writing
  • Microsoft Office
  • Problem-Solving
  • Independence
  • Teamwork

Commencement:


  • ASAP

Reporting To:
Finance & Commercial Manager


Job Types:
Full-time, Permanent


Salary:
From £21,840.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Telford: reliably commute or plan to relocate before starting work (required)

Education:


  • Certificate of Higher Education (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:


  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person


Reference ID:
Telford_AA_
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