Process Assistant - York, United Kingdom - Sopra Steria

Sopra Steria

Verified Company

York, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you an Administrator looking for a new challenge?

SSCL have a very exciting opportunity to join us as an administrator, in a new pilot scheme working amongst our wider learning and development team.

Working in a small team, reporting to the team lead. You will be responsible for administrative, activities within the Learning Services Function.

This will involve responding to routine queries, issues or circumstances, and referring any unusual or non routine situations to others.

As this role is required to support a pilot of a new service, it is a fixed term role until October 2025

We offer a hybrid working pattern whereby you can work from the York site for 2 days a week (Thursday and Friday) and 3 days from home

What you'll be doing:
- processing transactions.

Learn the procedures and understand parameters of producing a quality output
Resolve queries, and log if appropriate
To schedule and prioritise allocated work daily.
Distribute information and when required, work to the other team members or groups.
Identify and suggest areas of improvement.
Maintain and update information held on a data base or manually.
Support line management on any extra admin when required.
Liaise with internal/external clients.

What you'll bring:

Attention to detail
Able to work in a team or other structured environment.
Articulate and able to maintain good relationships with colleagues and clients.
Delivers a high quality customer service in a professional manner, creating trust and confidence;
Excellent communicator;
Effective teammate, who constantly displays commitment and flexibility;
Assimilates and applies policies and procedures consistently;
Accurate and timely delivery of tasks;
Effective problem solver;
Excellent organisational skills;
Attention to detail

in record keeping.

If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you

Employment Type Permanent - Fixed Term - October 2025

Location - York we have hybrid working available so a mix of being in the office and also working from home

Security Clearance Level - SC

Internal Recruiter - Sophie

Salary - £22,145 inclusive of 3% flex fund

Benefits - 25 days annual leave with the option to buy additional days, life assurance and pension

Loved reading about this job and want to know more about us?

The company was established as a joint venture between the Cabinet Office and Sopra Steria Ltd, in 2013 as part of the Government's Shared Services Strategy for Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York.

As a trading name of Shared Services Connected Ltd, SSCL has established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across government and public sector.

Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board