Receptionist (Part-time) - Leicester, United Kingdom - Sue Young Cancer Support

Sue Young Cancer Support

Verified Company

Leicester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Receptionist - Part Time / Job Share
SYCS is a local independent charity based in the west end of Leicester. We provide emotional and practical support for patients, their friends families, and carers. Our services include Counselling, Complementary Therapies, Activities and Support Groups.

An opportunity has arisen for a caring, dedicated individual to join our small ambitious team. We are looking for a people person, someone who will provide a warm welcome to our clients.

Our service users are a mixture of cancer patients and their carers so being compassionate and caring is a must.

To join our small team, you must be willing to take on the ad hoc duties, always putting the needs of our clients first.

This role is available to start immediately.

Grade:
Scale 1 £20,258

Hours of work:

20.5 hours
, Part Time, Permanent,
This is a job share role, we are looking for someone to cover, Tuesday 2pm - 8pm,
Thursday & Friday 9am - 5pm.

Responsible to:
Charity Manager's PA

Job Context
To ensure the smooth running of the charity, meeting and greeting service users.

Main Duties (but not limited to)

Meet and greet service users, offering and making refreshments, ensuring clients sign in for health and safety.
Book and manage appointments electronically, sending reminders to clients, dealing with cancellations.
Answering calls, dealing with clients in an empathic, patient manner.
Ensuring messages are passed on to relevant team member clearly and in a timely manner.
Keep reception clean and tidy.
Keep kitchen safe and tidy.
Setting up hall for groups and activities.
Supporting management with clerical duties.
Dealing with suppliers, ordering general office/ kitchen supplies, ensuring everything is adequately stocked.
Taking card payments
Managing Donation log and completing gift aid form.
Managing petty cash and sending weekly reports to accounts department.

Cancer Care For ALL
Registered Charity number A company limited by guarantee registered in England number

Helen Webb House

35 Westleigh Road

Leicester, LE3 0HH

Tel:

Ensuring charity databases are up to date.
Filing and maintaining data according to GDPR procedures.
Acting as the face of charity, promoting services, signposting clients to relevant service.
Work in close partnership with the rest of the organisation to continuously adapt and respond to client needs.
Ad hoc tasks as and when needed.

Person Specification

Essential_
Experience of working in a client facing role as a receptionist, minimum 2 years.
Diary and appointment management.
Experience of multitasking, this role can be demanding at times and several issues can arise at once, so it is key the individual is able to remain and composed under pressure.
Knowledge and understanding of GDPR and filing to regulations
Confident and proficient in Microsoft suit, including teams.
Desirable_
Charity / Nonprofit experience

Benefits

Onsite Parking
CPD
Job Share

We thank you for your interest in our organisation.

Cancer Care For ALL
Registered Charity number A company limited by guarantee registered in England number

Job Type:
Part-time

Part-time hours: 20.5 per week

Salary:
From £20,258.00 per year

Benefits: