Customer Service/admin Apprentice - St Helens, United Kingdom - St Helen Chamber

Tom O´Connor

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Tom O´Connor

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Description

Main duties & Responsibilities:


  • Answering the phone within three rings and pass the call on to the appropriate person/department
  • Creating contract files, scanning contracts and replenishing brochures to the best of your ability
  • Initially sending enquiries onto the booking department for an appointment or requesting assistance if you are unable to handle them
  • Taking deposits as and when they come in via telephone or walkins
  • Complete an administrative duty requested by another member of the team

Desired skills:


  • Professional phone manner and good level of communication skills
  • Confidence to deal with a wide range of customers

Desired Personal Qualities:


  • Keen and willing to learn and grow with the business
  • Reliable with an excellent timekeeping and attendance record
  • Friendly and easy going manner

Desired Qualifications:


  • Educated to GCSE Standards in Maths & English

Future prospects:


  • The company have confirmed there are long term prospects available

Tagged as:
Apprenticeship

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