Customer Representative - Belfast, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Belfast, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Analyse customer inquiries and provide appropriate solutions
  • Conduct data entry tasks accurately and efficiently
  • Utilise skills to assist customers in English
  • Uphold phone etiquette standards while interacting with customers
  • Implement upselling techniques to promote additional products or services

Skills:


  • Excellent communication skills, both verbal and written
  • Ability to analyse customer needs and provide suitable solutions
  • Strong data entry skills with high accuracy
  • Multilingual capabilities to cater to diverse customer base
  • Familiarity with phone etiquette standards
  • Bilingual proficiency to assist customers effectively
  • Previous experience in a customer service role is advantageous
  • Strong attention to detail and problemsolving abilities
  • Ability to work well under pressure in a fastpaced setting
  • Excellent interpersonal skills and a customeroriented approach

Job Types:
Full-time, Permanent


Pay:
From £25,495.65 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 25/05/2024
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