Junior Administrator - Balerno, United Kingdom - Adecco UK
Description
Job title:
Junior Administrator 61796
Location:
- Edinburgh
Duration:6 months FTC
- Places telephone trades in accordance with instructions received.
- Responds to straightforward questions about shareholder accounts and provides more advanced technical assistance.
- Responses are fast, efficient and accurate.
- Investigates errors in shareholder accounts and statements.
- Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures and responds to shareholder once issue resolved.
- Reviews daily open items to ensure proper followup and closure.
- Responsible for the quality and completion of own work.
- High school/secondary school or the equivalent combination of education and experience is required.
- 12 years of total work experience preferred.
- Experience in contact centre or client service preferred.
- Demonstrate a can do attitude
- Attention to detail
- Willingness to learn
- Good communication skills and team player
To speak to a recruitment expert please contact Candice Gabbidon
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