Ict Support Apprentice - Stoke-on-Trent, United Kingdom - Intequal
Description
About the employer:
LRS UK tracking systems, wireless paging, pagers, custom software and two-way radio equipment for restaurant, healthcare, logistics, health and safety, retail, marine, education and other sectors enhances service levels, efficiency, safety and customer experience.
Our integration in to other technologies such as ePOS, Kiosks and customer facing solutions is achieved by using the LRS Open API.
Brief overview of the role:
Working as part of the support and service team, you'll contribute to fixing and repairing equipment, and responding to customer technical questions.
Working week:
Monday to Friday 9am - 5:30pm
Positions available:
1
Vacancy description:
- Configure and program equipment to customer requirements.
- Support the sales team with product information and qualifying sites to determine the bestsuited equipment.
- Assist with I.T day to day problems
- Occasionally visit customer sites to carry out site surveys
- Administer customer returns.
- Repair equipment down to component level.
- Book shipments on and pack customer orders.
Requirements and prospects
Qualifications Required:
Grade 4/C and above in both English and Maths and a related IT/Digital qualification.
Desired skills:
- You will be highly organized with excellent communication skills
- You will be a quick learner
- Excellent timekeeping
- Team player
- Honest and reliable
- Cando attitude
Personal Qualities:
- IT literate.
- Genuine interest in a career in IT.
- Strong character.
- Can work both on own and as a team.
- Flexible.
- Eager to learn.
- Comfortable working in a diverse environment.
Training to be provided:
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communication Technician qualification:
The qualification has core knowledge elements, before branching out into one of the following pathways:
- IT Support Technician
- Network Technician
- Digital Communications Technician
All training is delivered online in virtual classrooms twice per week
You will undertake Functional Skills for English and/or Maths if needed
Future Prospects:
Potential full-time role upon successful completion of the apprenticeship programme.
More jobs from Intequal
-
Digital Marketer Apprentice
Cheltenham, United Kingdom - 2 weeks ago
-
IT Sales Apprenticeship
London, United Kingdom - 1 week ago
-
IT Technical Sales Apprenticeship
Wooburn Green, United Kingdom - 3 weeks ago
-
Digital Marketing and Social Media Apprenticeship
City of London, United Kingdom - 1 week ago
-
Digital Marketing and Social Media Apprentice
Wherstead, United Kingdom - 2 weeks ago
-
IT Technical Support Apprenticeship
London, United Kingdom - 3 days ago