Spa Sales - London, United Kingdom - Corinthia London
Description
Spa Sales & Reservations Supervisor:
ESPA - Sales Marketing & Reservations:
Our heart, head and hands play a part in everything we do.
By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others.
There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.
If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.
ABOUT THE ROLE
The Spa Sales & Reservations Supervisor is responsible for maximising the revenue of all business centres in the spa through effective scheduling, yield management and sales.
As an Ambassador for the spa this role ensures outstanding five star guest relations, driving and delivering ESPA and Corinthia brand standards.
Provides support to the Spa Sales and Reservations Manager and to the Duty Manager and assists with the personnel management of Spa Sales & Reservations staff
.
ABOUT YOU
- Good knowledge of spa treatments. Knowledge of ESPA products and treatments.
- Ability to lead and motivate a team of Receptionists to deliver outstanding guest service and drive the financial performance of the spa.
- Ability to work as part of a dedicated and passionate team.
- Strong sales skills to drive revenue of treatments, retail and membership.
- Computer literate experience of working on a computerised booking system a strong advantage.
- Excellent level of written and spoken English with strong communication skills. Additional languages desirable.
ABOUT CORINTHIA
Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London's elegant, uplifting grand hotel, intelligently designed for modern life.
Situated in the heart of London, the hotel features 283 beautiful bedrooms, including 7 penthouses and 51 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.
OUR PROMISE TO YOU
We understand what is important to our colleagues and our benefits offering was tailored with this in mind.
- Highly competitive salary
- 29 days paid holidays per annum (inc. bank/public holidays)
- Complimentary dry cleaning of uniform
- Complimentary meals on duty
- Extensive recognition programs and length of service awards
- Enhanced pension entitlement
- Season ticket loan
- Enhanced sick pay
- Eye test vouchers
- Access to Employee health and wellbeing programme
- Mental health and wellbeing workshops
- Discounted Salon, Spa, Food and Beverage and accommodation rates
- Discounted gym membership
- Discounts across our portfolio of international hotels
- Learning & Development programmes
- Apprenticeship scheme
- Complimentary English classes
- Corinthia inspired gifts for special occasions
- Enhanced maternity and paternity pay
- Colleague social events
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