Customer Service Advisor - Amersham, United Kingdom - Advancing People
Description
Advancing People - Multilingual Recruitment Specialists are now recruiting for a Swedish Speaking Customer Service Advisor for their client on a remote basis - Life Sciences
Roles & Responsibilities:
- Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams
- Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner
- Invoicing of service interventions
- Dispute Handling
- Management of service requests
- Invoicing of service requests
- Closing service requests
Person Specification:
-
Fluent in Swedish:
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
£31,000 + attractive company benefits
This is a remote / Work from home position. If successful you would need to commute to Amersham, Buckinghamshire on occasion
Monday - Friday
Advancing People - Multilingual Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
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