Customer Service Advisor - Amersham, United Kingdom - Advancing People

Tom O´Connor

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Tom O´Connor

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Description

Advancing People - Multilingual Recruitment Specialists are now recruiting for a Swedish Speaking Customer Service Advisor for their client on a remote basis - Life Sciences

Roles & Responsibilities:

  • Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams
  • Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner
  • Invoicing of service interventions
  • Dispute Handling
  • Management of service requests
  • Invoicing of service requests
  • Closing service requests

Person Specification:
-
Fluent in Swedish:


  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude
This is a full time permanent position offering an annual basic salary of up to
£31,000 + attractive company benefits

This is a remote / Work from home position. If successful you would need to commute to Amersham, Buckinghamshire on occasion

Monday - Friday

Advancing People - Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

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