Helpdesk Administrator 13535258 - Birmingham, United Kingdom - Multi Trades Recruitment Limited

Multi Trades Recruitment Limited
Multi Trades Recruitment Limited
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Multi Trades Recruitment are looking for a helpdesk administrator to start on 19/12.


Shift:


  • 10 hour shifts working on a 4 days on 4 days off pattern with rotating shifts.
  • 07:0017:00, 11:0021:00 & 21:0007:00

Duties & Responsibilities:


  • Dispatching of Reactive Work Orders
  • Closing down of Reactive Work Orders
  • Preparation and issue of Planned Maintenance Work Orders
  • Closing down of Planned Maintenance Work Orders
  • Assist in the maintenance of Workflow records & filing system
  • Assign work, monitor and flow up Subcontractor Works
  • To input and retrieve data efficiently and accurately on a daily basis using the computerised systems within Helpdesk, producing information and reports as and when require
  • Purchase Requisition and Ordering processing for materials and Subcontractors
  • Control & monitor flow of all job requests
  • Provide administrative support in keeping records (sickness/holiday absences, works, inspections, audits, etc.) producing reports and general office administration.
  • To act as first point of contact for internal and external parties providing information on departmental procedures where appropriate.
  • To provide cover for colleagues during sickness, annual leave etc.

Required Skills:


  • Excellent communication skills
  • Skilled in Help Desk call processing
  • An effective communicator, both written & oral
  • To plan, prioritise and allocate work
  • Selfdisciplined and able to work on own initiative
  • Flexible and adaptable approach to work
  • Preferably Maximo trained, however job specific training can be provided
Please upload your CV if you wish to apply.
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