Customer Service Advisor - Salford, United Kingdom - Clever Energy Ltd

Clever Energy Ltd

Verified Company

Salford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Clever Energy are a leading energy broker and tenant re-billing consultancy. We are looking for an experienced Customer Service Advisor to strengthen our customer services team. Office experience is required rather than retail.

Your duties will include:

Build, develop and manage key relationships internally and externally
Championing the business and its' class leading service delivery
Use, update and be involved in new IT systems rollouts
Contribute ideas to improve systems, processes and efficiencies
Provide cover and assistance to other functions within the business as required
Take card payments and update customer accounts
Knowledge preferred of Excel, Xero, Sage and Customer Relationship Databases (CRM) training provided if you have good IT skills
Knowledge of the energy industry preferred though training provided
Experience of B2B and B2C desirable

Immediate start, permanent position, fantastic opportunity for a bright, energetic team player.

Job Types:
Full-time, Permanent

Salary:
£18,000.00-£23,000.00 per year

Benefits: