Cheshire Sight Loss Officer - Chester, United Kingdom - Vision Support

Vision Support

Verified Company

Chester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Responsible to:
Operations Manager Cheshire

Staff Responsibility:
None

Overall Aims of the Post:

Vision Support supports people with sight loss to live a life that is fulfilling and seeks to build people's confidence to become and maintain their independence.

This important role will support Vision Support by providing a sightloss helpline for people across Cheshire West and Cheshire East of all ages.

You will be doing this by promoting and distributing information throughout Cheshire, offering support over the phone and face to face, ensuring information is kept up to date, signposting/referring people to Vision Support and external organisations, and monitoring outcomes through our internal database.

Key Responsibilities:

First point of contact for service users with sight loss enquiries
Signpost people to organisations and services as needed
Produce, monitor and update information packs for service users across Cheshire West and Cheshire East
Research services and opportunities for people across Cheshire, develop relationships and contacts across other organisations
Record any gaps in services and report to the Operations Manager for Cheshire, and external partners
Promote the service across Cheshire West and Cheshire East
Maintain accurate records, complete relevant project documentation, and database inputting for monitoring and reporting purposes
Collect feedback at regular intervals
Greet all clients and visitors ensuring that they are welcomed to Vision Support
Support administration within the organisation
Contribute positively to the success of Vision Support's strategic aims, recognising the importance of integrated working
Attend training as required

Additional Duties:

Willingness to travel within the area and the community we work within.
Ensure value for money and best use of resources in all activities related to the post.
Any other reasonable duties as may reasonably be required by your line manager.

This is a new post and it is not possible to cover all potential responsibilities in the job description, therefore it is expected that the post-holder may be required to carry out tasks not specifically covered within their job description.

General/Additional Information
The postholder is expected to follow the Organisation's Equal Opportunities Policy.

It is expected that all employees understand that our work with service users is confidential and that personal details about service users or their families should not be divulged to members of the public.

A breach of confidentiality will result in disciplinary action.

Training will be provided to enable the postholder to carry out the job effectively.

Awareness training (including listening skills, attitudes to visual impairment, causes of visual impairment, suitable equipment and sighted guiding techniques) will be given.

Ongoing training and regular staff meetings will follow induction.

Applicants are advised that contact with guide dogs may be necessary within the workplace.

Vision Support operates a no smoking policy within its buildings.

Job Type:
Part-time

Part-time hours: 21 per week

Salary:
£13,765.00 per year

Benefits: