Neighbourhood Officer - Leeds, United Kingdom - CLD Recruitment (Leeds) Ltd
Description
Neighbourhood OfficerTemporary to permanent
Leeds (£29,420) + Essential car user allowance
My client a housing association based in Leeds is looking for a Neighbourhood officer to join them on temporary to permanent basis.
You will be responsible for developing and maintaining relationships with customers.You will be acting as the named point of contact for a patch of homes and the organisation's main interface with customers, you will provide high quality tenancy managementservices.
Your day to day focus will be to work with customers on a range of matters including allocations and lettings, tenancy and estate management issues and anti-social behaviour.
In addition, you will provide a service to the customers as part of thecall handling team.To be considered for this role you must.
- Be a strong communicator who can liaise at all levels and negotiate effectively
- Have experience of working in a demanding customer service environment
- Have knowledge and experience of providing housing management and/or care and support services
- Have a flexible and innovative approach
- Have adaptability to work on their own initiative and be an excellent team player
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