Customer Service Representative - Belfast, United Kingdom - Connected Abodes Ltd
Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction.
This is a full-time position with opportunities for growth and advancement.Duties:
- Provide accurate information about products, services, and promotions
- Resolve customer complaints or issues in a professional and timely manner
- Up sell additional products or services to enhance the customer experience
- Collaborate with other departments to address customer needs and concerns
Skills:
- Excellent communication and interpersonal skills
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
If you are a dedicated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.
Salary:
From £24,749.45 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 25/04/2024
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