Customer Support Executive - Walton-on-Thames, United Kingdom - Faith Recruitment

Faith Recruitment

Verified Company

Walton-on-Thames, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Support Executive

£22,000 - £25,000pa

Walton On Thames

Are you looking for an opportunity to put your fantastic customer service skills to use? Our busy client based in Surrey are seeking a dedicated customer service and administration team member to join their team.

Main duties and responsibilities will include:
Daily management of the assigned customers, entering orders onto the system ensuring they scheduled in a timely manner

Liaising with the Sales team

Monitor orders and verify deliveries

Build excellent relationship with the customers

Provide product knowledge

Update on orders and contracts

Providing customer support and ensure resolution for any queries or complaints

Providing support to the Sales team

Any adhoc admin duties to support where necessary

To be considered you will:
Have a passion for providing exceptional customer service

Use of inhouse systems, SAP or accounts systems would be highly beneficial

Have strong MS office package skills

Excellent communicator

Have customer experience