Front of House Supervisor - Taunton, United Kingdom - The Hankridge Arms

The Hankridge Arms

Verified Company

Taunton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

'''Job Summary'''
We are seeking a highly organised and experienced Front of House Supervisor to join our team.

As the Front of House Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a positive dining experience for our customers.

'''Responsibilities'''

Supervise the front of house staff, including servers, and bartenders
Train new employees on restaurant policies, procedures, and customer service standards
Monitor and maintain cleanliness and organisation of the dining area and bar
Handle customer inquiries, complaints, and feedback in a professional and timely manner
Collaborate with the kitchen staff to ensure efficient food preparation and delivery
Implement and enforce food safety regulations and health code standards
Manage inventory of supplies, including utensils, glassware, and linens
Oversee cash handling procedures and ensure accurate reconciliation of daily sales

'''Skills'''
To excel in this role, you should have the following skills:

Strong supervisory and team management abilities
Knowledge of food preparation techniques and kitchen operations
Familiarity with food safety regulations and health code standards
Excellent communication and interpersonal skills
Ability to handle customer inquiries and complaints with professionalism
Culinary background or experience in a restaurant/hospitality industry is preferred