Telephone and Digital Assessor - Ashington, United Kingdom - Citizens Advice Northumberland

Citizens Advice Northumberland

Verified Company

Ashington, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Telephone and Digital Assessor
"_Just knowing you've helped to ease someone's mind can be so fulfilling_" is how our Telephone and Digital Assessors feel about their role. They are a first point of contact for someone reaching out to us for help. You will be assessing what they may need, identifying what the issues are, helping them directly or drawing on specialist help from within our service. At Citizens Advice Northumberland we offer free and confidential advice giving people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

We are looking for someone who has a passion working with people, helping them through challenging situations with a willingness to train and learn on the job.

Full training is provided that will lead to qualifications in Advice Quality Standards.

Job Title:
Telephone and Digital Assessor

Salary:
£23,088 - £24,088 depending on previous experience in an advice setting

Location:
Ashington Hub

Closing date: 9.00am, Wednesday 5 June 2024

Interview date:
*_
Please note our interview day is Wednesday 12 June 2024_

Telephone:
Alison Darnton on

Job Types:
Full-time, Permanent

Pay:
£23,088.00-£24,088.00 per year

Benefits: