Customer Service Advisor - Castleford, United Kingdom - Jewson

Jewson

Verified Company

Castleford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you enjoy delivering first-class customer service?

Have you got a previous experience in the
building industry AND/OR building merchant?

Are you proactive, friendly, and buzzed by interacting with people?
If yes, Jewson
Castleford is seeking an enthusiastic and proactive
Senior Customer Sales Advisor.

Competitive Salary + Pension + Life Assurance + Private Medical + 31-days holiday per year + Opportunities to Progress and build a career

WORKING HOURS:

7:30am-5pm Monday-Friday

and every other Saturday 8am-12pm

Our Colleagues are critical to our customers' success and you will be working with a team that proactively supports them in every way possible.

If you love working with people, you're a good listener and think you could help our customers feel welcome, this could be a great opportunity for you to join our team.

What will I be doing?

A Customer Service Sales Advisor is an essential role within the branch network, you will build relationships with Customers and understand their wider requirements in order to maximise sales growth.

You will be in regular contact with our Customers and therefore you play a huge part in delivering a fantastic customer experience.

In order to support our customers and deliver a great service you will;

Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
Develop great relationships with new and existing Customers (both facetoface and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

- dealing with and administration of customer queries

Use our inhouse systems to process customer orders, admin the sales and organise delivery times, and keep customers updated throughoutheir journey
Keep the branch looking clean and tidy, to make a great first impression on our customers
Maintain stock levels, carrying out regular stock counts
This role is working with Jewson part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with professional craftsmen who build, renovate, and maintain the cities of tomorrow.

At STARK Group, we have a strong culture built on passionate and dedicated people who thrive in taking responsibility and challenging the status quo.

We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

Job Types:
Full-time, Permanent

Salary:
From £25,000.00 per year

Benefits: