Customer Services Agent - Christchurch, United Kingdom - Bournemouth International Airport

Bournemouth International Airport

Verified Company

Christchurch, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are recruiting for Customer Service Agents (Check In)

The role

To provide all necessary help and support to passengers as required by our customer airlines which will include check in, baggage processing, reservations and ticketing, boarding of flights, greeting arriving passengers, handling of VIPs, provide special passenger assistance, aircraft cleaning and other duties as assigned.

You

Flexible to work on various shifts to accommodate flights schedules (days, evening, nights, weekends, and holidays) including early shifts (starting from 3.30 am onwards)
Ability to travel to the airport at times where public transport is not available
Excellent communication skills (written and verbal)
Must be able and willing to learn airline specific computer systems
Willingness to work in inclement weather if required
Passionate about customer service
Commitment to continuous improvement
Selfmotivated and able to work independently

Due to the nature of the work you may be required to lift and move heavy objects.

What's on offer

Starting rate of pay is £11.89 per hour 30 hours per week (£18,548 per annum)
Free onsite parking whilst on duty
Discounts on Fred Olsen Holiday
Discounts with Airport retailers including the Navigator Restaurant and regular employee sales at World Duty Free
Life Assurance
Cycle scheme
Comprehensive training package and Fantastic career development opportunities
Full uniform provided