Contract 2nd Line Wintel Support - Wimborne, United Kingdom - Spectrum IT
Description
Spectrum IT are seeking a highly skilled and experienced Contract 2nd Line IT Support Engineer to a join a client in the Wimborne (Greater Bournemouth area) to provide hands on Wintel systems and M365 support.
This is an initial 3 month contract, with onsite working 5 days per week and has been deemed Inside IR35.
Responsibilities:
- Provide 2nd line IT support to diagnose and resolve complex technical issues related to Wintel systems Microsoft 365, Group Policy, DNS, DHCP, Active Directory, and Microsoft Exchange.
- Collaborate with 1st line support technicians to provide timely and accurate solutions to endusers.
- Investigate and troubleshoot system faults, identifying root causes and implementing appropriate solutions.
- Manage and administer Active Directory, including user accounts, group policies, security settings, and access controls.
- Monitor and maintain DNS and DHCP services, ensuring efficient and reliable network connectivity.
- Perform system upgrades, patches, and installations as necessary to maintain optimal system performance and security.
- Support Hyper V servers
Skills / Experience:
- Proven experience in a Contract 2nd line IT support role
- Extensive Wintel systems, experience
- Microsoft 36
- Active Directory and Group Policy experience
- Solid understanding of DNS and DHCP protocols, including configuration and troubleshooting
- Strong knowledge of Windows operating systems and server administration (Hyper V)
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