Water Hygiene Planner and Scheduler/administrator - Lichfield, United Kingdom - Legionella and Fire Safe Services

Description

Across every position in our business, we are looking for someone to ensure our customers are always respected, and any work is carried out effectively.

Ensuring jobs are completed to an agreed timescale to the highest of standards with a demonstration of high levels of customer service at all times.

Legionella and Fire Safe Services pride themselves in Customer Service Excellence while believing the company is focused on our team.

• Helping to update the Department portfolio to assist the Operations Manager
• Completion of quotes and deal with all incoming Department related sales queries.
• Entering relevant job details, and financial information onto Contract of Works
• Analysing data to input job completions into system
• Creating works orders for employee schedules.
• Developing tools to automate repetitious processes.
• Invoicing Engineer visits to customers.
• Invoicing for all customers in Department.
• Assisting Engineers with queries
• Assisting Customers with queries
• Customer Service

• Administration Experience
• Customer Service

• Excel is Essential

• Company pension
• Employee mentoring programme
• Free parking
• Health & wellbeing programme
• Onsite parking
• Private dental insurance
• Private medical insurance
• Referral programme

• Monday to Friday

• Lichfield: reliably commute or plan to relocate before starting work (required)