Senior Onsite Coordinator - Swindon, United Kingdom - Vodafone

Vodafone

Verified Company

Swindon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Senior Onsite Coordinator:

Location:
Swindon

Salary:
£26,400

Bonus:
£2,000

Hours: 37.5 hours Mon to Fri 8am - 6pm

Be a part of Vodafone UK Customer Operations, where we are aiming to deliver the UK's most engaging digital customer experience. Putting down the headsets and embracing innovative digital mindsets

What will you be doing?
To manage the day to day running of one of our prestigious Corporate customers. You will ensure customer loyalty through quality, speed and innovation. You will build relationships with internal and external stakeholders.

The Onsite Adviser will be based on-site within the offices of the customer and is key to the success of the smooth running of that business's mobile strategy.

Who are we looking for?

Excellent keyboard skills and systems knowledge
Delivering a great service through honest and friendly conversations
Interest / understanding of mobile and phone devices including features / benefits
Excellent communication and listening skills
Empathy and ability to build rapport quickly
Passion for delivering the best customer service
React with speed to short notice changes to schedule

What's in it for you?

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects.

We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes.

We're also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies.

We're committed to supporting you throughout every step of your career at Vodafone

Together we can
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ) under Career Support, for guidance

**Posting end date: Tuesday 24th January 2023