Customer Service - Chesterfield, United Kingdom - Spire Recruitment
Description
Job Title:
Customer Service Administrator
Hours:
Mon - Fri 8.30am - 5.15pm with one day on rotation finishing at 4.15pm
Salary:
Negotiated on experience
Location:
Staveley, Chesterfield
Responsible to:
Office Supervisor
Main Purpose:
Responsible for all aspects of administration, dealing with customers and answering telephone calls.
Main tasks and duties
_ Customer Service_
- Manage the day to day operations within the office according to the instructions from the Office Supervisor.
- To answer telephone calls in a polite and professional manner.
- The receiving and accurate input of orders.
- To deal quickly and efficiently with any queries / complaints.
- To liaise effectively with colleagues.
- Customer service
- Offer guidance on product delivery
- Offer guidance on product specification
- Any other admin duties which need completing
