Customer Support Administrator - Belfast, United Kingdom - Nominate Recruitment
Description
Job Title:
Customer Support Administrator
Location:
Belfast
Salary and Benefits:
Salary up to £24k per annum
**Hours of work: 9am-5pm or 8.30am-4.30pm - can be flexible
- Office Based.****Employment Type
- Permanent**
The Right Client:
The Right role:
- General office admin
- Answering telephone
- Liaison with social housing team on all aspects of customer care
- Be the key go between for communication between the delivery team and social housing residents
- Resolve complaints and disputes
The Right Fit:
- Administration experience is essential
- Proficient IT skills with a solid understanding of Microsoft, Windows and Outlook packages
- High level of Customer Care skills including negotiation and listening skills
- Good time management and organisational skills
- Professional telephone manner
- Full UK drivers licence
Job Types:
Full-time, Permanent
Salary:
£22,000.00-£24,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
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