Customer Service Assistant - Tower Hamlets, United Kingdom - Veesupportservices Ltd

Veesupportservices Ltd
Veesupportservices Ltd
Verified Company
Tower Hamlets, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Overview:

Responsibilities:


  • Resolve customer complaints and issues in a professional manner
  • Provide information about products and services
  • Upsell additional products when appropriate
  • Perform data entry and maintain customer databases
  • Analyze customer feedback to improve service

Qualifications:

  • Excellent communication skills in English; proficiency in Spanish or other languages is a plus
  • Strong phone etiquette and active listening skills
  • Ability to multitask, prioritize, and manage time effectively
  • Experience in customer service or related field is preferred
  • Proficient in data entry and computer systems


Joining our team as a Customer Service Representative offers the opportunity to work in a dynamic environment where you can enhance your communication skills and contribute to customer satisfaction.


Job Type:
Temporary contract

Contract length: 5 months


Pay:
£17.38 per hour

Expected hours: 35 per week


Education:


  • GCSE or equivalent (preferred)

Experience:


  • Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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