Audience Insights Specialist - Newcastle upon Tyne, United Kingdom - DFDS

DFDS

Verified Company

Newcastle upon Tyne, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you have experience within a marketing & analytics role? Are you logically minded with effective communication & presentation skills? Have you thorough knowledge and understanding of the travel and insights industry?

If you are looking to be part of a fun, fast paced but dedicated team, DFDS are looking for an Audience Insights Specialist to join us.

We are looking for a specialist to be based in Newcastle, to support our routes across the Global entity, through qualitative and quantitative research activity.

The specialist will be responsible for responding to insight requests using data analysis, creating a brief, through to the delivery of the results, along with providing returning actionable insight back to the requestor.

The role will include the ownership of Customer Satisfaction reporting, highlighting the key insights available, on a monthly basis, whilst making recommendations for improvement.

Creating and improving reports using data visualisation tools such as Tableau.

To thrive in this team, we are looking for an individual who is proactive and passionate about insights, customer data, breaking down the numbers to drive this forward, using your advanced understanding of marketing channel analysis.

We seek someone with experience in various data preparation, blending tools & data visualisation, preferably within Tableau & Alteryx.

DFDS are looking to employ the right applicant, to support the implementation of tools & strategies, to extract and translate raw data into valuable analytics, to give definition to the company wide metrics.

Resulting in recommendations for the passenger marketing organisation and the wider passenger business. It is imperative you have a good understanding of Digital Marketing, and a willingness to travel.

If this sounds like you, we look forward to hearing from you

Now about what we can give you.

You'll be able to access some fantastic benefits such as:

Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more
Access to Thrive, our awardwinning Wellbeing platform
Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing

Who We Are. DFDS provides shipping and transport services in Europe, generating annual revenues of EUR 1.9bn. To over 8,400 freight customers, we deliver high performance and superior reliability through shipping and port terminal services, and transport and logistics solutions. For six million passengers, we provide safe overnight and short sea ferry services. Our 10,000 employees are located on ships and in offices across more than 20 countries. DFDS was founded in 1866, is headquartered in Copenhagen, and listed on Nasdaq Copenhagen. In the UK, DFDS prides itself on having signed the Armed Forces Covenant and membership of the Apprenticeship Diversity Champions Network. We have just been added to the CILT top 30 Logistics Providers List

Region:
England

Job type:
Permanent

Working hours:
Full-time

Working days:
Day

Location:
Newcastle

Contacts:

Talent Acquisition Team