Application Support Analyst - Horsham, United Kingdom - eFinancialCareers
Description
Application Support Analyst
Permanent
Horsham, West Sussex
Hybrid
About Resource Solutions:
Resource Solutions is a leading provider of recruitment and consultancy solutions, managing a recruitment budget of over £2 billion on behalf of our clients since 1997, as part of the Robert Walters Group.
We redefine work so everyone has a lifetime of opportunity, supporting organizations to build and manage their workforce to face the challenges of tomorrow, putting people and innovation at the forefront of everything we do.
- investigating and where possible resolving incidents.
- Ensuring that all queries are responded to within set SLA timeframes.
- Report writing / BI.
- Support the Database team with imports/migrations/bulk data changes.
- Ownership of incidents through to resolution.
- Logic checking of SQL scripts and procedures
- Bug resolution management.
- Database analysis and data fixes.
Experience and qualifications you need:
- An indepth knowledge of MS Office, particularly on Excel
- ITIL Certified
- Advanced knowledge of T-SQL, database troubleshooting and performance tuning of stored procedures
- A good understanding of C#, Java script, HTML and CSS
- Experience of working within SAFe methodology
- Financial Services industry experience
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