HR Associate - Leavesden Green, United Kingdom - 1st Step Solutions Ltd
Description
Job type:
Contract
Town/City:Leavesden
County:Hertfordshire
Salary/Rate:£15.
00 per hour
Salary Range:All
Discipline:Business Support
Job ref:243183
Post Date:
Meet Our Recruiter:
Courtney Roye:
- Consultant | Construction & Building Services
About the Role:
Leavesden, WD25
Work until 07/06/2024
£15.00 per hour PAYE + Holiday
09:00 - 17:00
Hybrid role - Initially more days in the office for training, then - 3 days in the office
Job Purpose
To provide a customer focused first line response to the business through the HR helpdesk and be responsible for the delivery of all HR processes relating to the employee lifecycle.
Undertake project work within the team and work under mínimal supervision.Duties:
To be the first point of contact for employees on a wide range of HR issues including benefits and policies via the HR Case Management System (CMS) in line with company values and acting in accordance with relevant and best HR practice.
Collaboration & Continuous Improvement:
Working very closely with other teams such as our HR Business Partners, hrData specialists, Payroll, Pensions, Occupational Health, Car Fleet, Resourcing and Rewards & Benefits teams.
Participation in projects as requested including continuous improvement to the service we offer.
Review and update Our Way of Working, Internal processes and working instructions to ensure they are always up to date.
Support the Risk & Compliance Team with processing DSAR requests.Employee Lifecycle:
Production of relevant documentation in an accurate and timely manner in line with HR procedures and with adherence to payroll cut off dates.
Managing the new starter / on-boarding process through the recruitment portal from generating the contract to co-ordination with other teams ensuring all Right to Work documentation is obtained & DBS checks are carried out as appropriate to the role.
Co-ordinating and documenting the absence and family friendly processes including sickness.Processing any changes to employee's rewards and benefits packages including their terms and conditions of employment.
Skills required
Achieving KPI's / SLA's.
Customer Feedback.
Plan, organise and prioritise workload on a daily basis to ensure service levels are maintained.
Ability to work within a process driven environment and deliver to tight deadlines.
Highly motivated to deliver with ability to work under pressure.
Able to work using own initiative but also as part of a team.
Requirements:
Previous experience within an HR environment with a particular focus on query resolution, process administration, HR systems, HR Policies, and basic employee relations.
Experience of working in an environment where tasks can change, often at short notice.
High attention to detail and excellent customer service skills.
Demonstrable planning and prioritising skills.
A strong communicator both verbally and in writing.
Aptitude to learn new systems.
Experience of all MS Office packages in particular Word, Outlook, and Excel.
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