Receptionist and Switchboard Operator - London, United Kingdom - Williams Lea

Williams Lea

Verified Company

London, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Receptionist and Switchboard Operator

Job title:
Receptionist

Salary:
£25,700 per annum

Location:
Paul Hastings - 100 Bishopsgate, London, EC2N 4AG

Contract:
Full time, permanent

Hours: 37.5 hours per week

Shifts:
Monday through Friday between the hours of 8:00 - 18:00

Break details: 30 minute lunch break, unpaid

Work model:
In person

Interview process:
1) 30-minute Microsoft Teams video interview

2) 60-minute face to face interview

Williams Lea seeks a Receptionist and Switchboard Operator to join our team

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for

Purpose of the role

Key Responsibilities

Answer incoming calls, received on a multiline phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals.
Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor's arrival when necessary.
Provide high level services to staff, clients and guests.
Communicate with manager and client on job or deadline issues.
Handle additional projects as assigned. Handle sensitive and/or confidential document and information.

Key Skills

High school diploma or equivalent.
Minimum of twoyear receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment.
Exceptional customer service skills to effectively great and communicate with callers and visitors.
Ability and willingness to learn indepth knowledge of the company (the business and employees) to more efficiently handle calls and great visitors.
Ability to work in a fastpaced team environment.
Ability to effectively and professional communication with coworkers and clients.
Attention to detail with an emphasis on accuracy and quality.
Intermediate computer skills including Microsoft Word and Excel
Ability to prioritize work to balance multiple projects and deadlines.
Excellent verbal and written communication skills.
Selfmotivated and the ability to multitask

The Package

Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay.

Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis.

You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.