Hearcare Clinical Assistant- North Walsham - Specsavers

Specsavers
Specsavers
Verified Company
North Walsham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Location:
North Walsham

Salary:
Competitive basic dependent on experience

Working hours:
Full time

Role summary

As a Hearcare Assistant in Specsavers North Walsham your role will be to deliver excellent customer service and to be a valuable part of a successful retail team.

You'll deal directly with customers, while supporting the rest of the team.

Your efforts will help the store reach its sales targets, so it's important that you work hard to understand what customers want and give them an outstanding service.

If you are looking for ongoing future development then this is the role for you


Some of the key tasks are as follows -

  • Explore customer needs thoroughly, and approach customers to offer assistance
  • Provide customers with information on how to wear and care for hearing aids
  • Provide customers with hearing aid aftercare information
  • Perform hearcare screening tests
  • Make adjustments to hearing aids
  • Customers who are disabled or have special needs are served sensitively and provided with the same level and standard of service as nondisabled customers
  • Operate the till effectively
  • Work to Specsavers Customer Service Standards
  • Actively seek to improve your own skills and product knowledge
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