Dynamics Functional Consultant - Dublin, United Kingdom - ClearCourse
Description
Company description:
ClearCourse
Job description:
Are you a Microsoft Dynamics Consultant looking for your next contract in a fast growing organisation?
Silverbear is proud to be the leading Microsoft Partner for membership and non-profit organisations in UK and Ireland. We are currently serving 4.2 million members and managing £440 million of subscriptions, donations, and payments every year.
Who are we looking for?
Silverbear is looking for a experienced Functional Consultant to partner with one of our clients on a highly important project.
You will be working on a membership project, scoping, creating and implementing the solution designed by you and the client.
Youwill be working on two high-profile public sector customer projects, part of a highly customer focussed team working to deliver our Membership management solution.
The responsibilities of this role will include but not be limited too:- Design and scope the customer membership solution needs and requirements
- Advise, build and maintain membership systems according to customer needs and specifications
- Develop excellent all round customer relations at all levels
- Be actively involved from late sales (possibly assisting in presales) through to hand over to our support team
- Identify and clearly document the customers business requirements and processes aligning it to the Silverbear solution
- Deliver the CRM and Portal configuration, customisation and guide the implementation of the solution within each project
What skills and experience are we looking for?
- A minimum 5 years professional experience in a software / IT environment / membership management
- Proven record of having responsibility and managing multiple workloads with time critical deliverables
- Strong written & oral communication skills
- Microsoft Dynamics 365 (Customer Engagement) Experience (Essential)
- Microsoft Power Platform Knowledge & Experience (desirable)
- Building Power Automate Flows (desirable)
- Building Power Apps (Modeldriven) (desirable)
- Building Power BI Reports (desirable)
Details of the contract
- 12 month contract (potential to be extended)
- Start date ASAP
- Hybrid style of working with some client sit work
Why ClearCourse?
We live Our
FAIR Corporate Values
Future-proof: We seek out innovation and we continually strive for progress
Approachability:
We're approachable and we communicate with respect and empathy
Integrity:
We will only do what we believe to be the right thing
Responsibility:
We are accountable for ourselves, our organisation and the world around us
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