Desktop Loss Adjuster - East Midlands, United Kingdom - Massenhove Recruitment

Massenhove Recruitment

Verified Company

East Midlands, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Desktop Loss Adjuster

Job Market - Loss Adjusting / Insurance Claims

Desktop Loss Adjuster - About the role

If you enjoy using your expertise in a direct client facing role, joining my client as a Desktop Loss Adjuster will be a great fit for you.

You'll be handling claims of varying complexity and value in an efficient and timely manner, supporting the Loss Adjusting team as directed.

Desktop Loss Adjuster - Key duties & requirements

Have a detailed knowledge of Building structures including foundations, walls, spanning members their performance and the nature of building materials and material pathology such as freeze-thaw cycle, moisture gradients, rising damp, creep, chemical attack.

Have a thorough understanding of the nature of building defects and their causes.

Be able to correctly diagnose defects and be able to identify the most appropriate remedial action

Understand the principles of building repair and maintenance

Have detailed knowledge of Contractors All Risks, Business Interruption and SME claims settlement

Demonstrate a thorough knowledge of all aspects of Contents claims handling

Be familiar with restoration procedures and processes following Fire and Flood and similar related incidents

Proactively direct an investigation appropriate to the circumstances

Demonstrate applied understanding of advanced negotiation skills to achieve settlement at no more than maximum identified figure

Demonstrate applied understanding of the legal principles giving rise to subrogation and achieve successful recoveries

Be able to identify alternative mechanisms for settling claims and consider the impact on indemnity cost

Be able to use concepts, theories and ideas to negotiate and settle claims

Make judgements and tailor existing practice to settle complex cases

Be able to provide in-depth and expert advice to Customers, Clients and other Loss Adjusters

Be able to undertake investigative interviews on allocated cases

Be able to obtain witness statements and undertake advanced interviews

Efficient handling of department insurance claims and any other claims following standard procedures

Ensure correspondence both written and verbal is responded to within service standards

Ensure the accuracy of information recorded in the database

Achieve service standards, company and contractual requirements

Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required

Training will be provided which will be specific and pertinent to the role but will require knowledge, understanding and capability in the following areas:
Ability to work under pressure in a fast paced and changing environment

Dependability and persistence are essential

Flexible approach and adaptable to changing priorities

Full driving license required

Insurance claims experience

ACII and ACILA qualifications preferable