Community Dn/cm Clerk - Liverpool, United Kingdom - Mersey Care NHS Foundation Trust

Tom O´Connor

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Description

Mersey Care NHS Foundation Trust is offering an exciting opportunity for highly motivated and experienced Community Clerks to provide administrative and office support to our various Nursing teams.

We have a number of posts on various sites available across Liverpool

Main duties of the job

Use information systems with specific responsibility to ensure a high standard of information recording is maintained.

Undertake general office duties, including ordering supplies and managing stock levels.


Answer the telephone, clear answer-phone, record messages and respond to queries in a timely manner ensuring effective communication in line with local policies for non-clinical information only.

Input accurate and timely information required for audit purposes.


Requirement to work from other bases within the organisation, if necessary, and to undertake any other duties that may be required appropriate to the post holders grade, experience and competence.

The post holder shall as necessary provide cover for and undertake duties of absent colleagues.

The post holder shall follow all the policies and procedures of the organisation.

Use various information systems i.e., EMIS/SIRS etc with specific responsibility to ensure a high standard of information recording is maintained

Correspondence and Communications

Type all correspondence relating to the team

Ensure any relevant communications is circulated

Display accordingly any relevant materials

Making up of new patient packs

Answering the telephone from GPs occasionally patients and other services regularly

Undertake general office duties taking responsibility for keeping the office/reception tidy

Ordering and Receipting of supplies

NHS Supply Chain / iProcurement E4Health SBS Finance / Medical Devices & Medicine Distribution

Ordering stock supplies - general weekly stock supply used by DN's.

Generic stock ordering of stationary

Ordering staff uniform District Nurses and Community Matrons

Pharmacy Orders

Medicines distribution orders of drugs

Complex patient ordering

Managing stock levels - maintaining high volumes of stock for frequently used items - ordering in advance

Rotating stock - ensure stock is rotated to avoid expiry of items

Observing and acting upon expiry dates

Ordering of medical devices new starter kit

Receipting Orders


Mersey Care is one of the largest trusts providing physical health and mental healthservices in the North West, serving more than 11 million people.


We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services.

Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.


At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient.

We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.

We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.


  • Provide comprehensive administrative support to teams.
  • Use information systems with specific responsibility to ensure a high standard of information recording is maintained.
  • Produce standardised computer generated reports and/or statistical information as requested by line manager.
  • Type all correspondence relating to the team.
  • Undertake general office duties, including ordering supplies and managing stock levels.
  • Answer the telephone, clear answerphone, record messages and respond to queries in a timely manner ensuring effective communication in line with local policies for nonclinical information only.
  • Transfer relevant information to all health and social care providers as requested by line manager.
  • Input accurate and timely information required for audit purposes.
  • Provide reception support as and when required, including receiving clients to the service and assisting with enquiries.
  • Take responsibility for keeping the Office/Reception/Waiting area, clean and tidy.
  • Be responsible for the opening and closing of buildings, if required.
  • Cooperate with risk assessments and ensure that risks are identified and reported as they arise in the workplace.
  • Requirement to work from other bases within the organisation, if necessary, and to undertake any other duties that may be required appropriate to the post holders grade, experience and competence.
  • The post holder shall as necessary provide cover for and undertake duties of absent colleagues.
  • Assist with the training of new clerks within the service.

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