Service Advisors - Croydon, United Kingdom - Reed Sales

Reed Sales
Reed Sales
Verified Company
Croydon, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
My client is seeking a new service advisor to join their enthusiastic growing team.

Duties if the role will include:

  • To handle customer enquiries and queries promptly and efficiently.
  • Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out.
  • Accurately maintain the service department loading system in line with workshop capacity.
  • Manage the handover and administration of loan vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation.
  • Understand and adhere to manufacturer service requirements.
  • Maintain relevant systems ensuring accuracy at all times.
  • Maintain safe working practices and abide by the working rules and standards of the business.
If this role is of interest please get in touch.
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