Macmillan Navigator - Uffdown, United Kingdom - The Royal Orthopaedic Hospital NHS Foundation Trust

The Royal Orthopaedic Hospital NHS Foundation Trust

Verified Company

Uffdown, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Macmillan Navigator will be a single point of contact for our patients with cancer from the point of diagnosis to the end of treatment to co-ordinate the service and ensure a positive experience for the patient and family.

The purpose of this post is to pro-actively coordinate the administrative processes of the patient pathways for Oncology patients treated by ROHFT ensuring a compassionate, smooth and efficient service for patients throughout their treatment.

The role will focus on coordination of the patient pathway from the point of referral, throughout the hospital, ensuring that all the relevant investigations are requested by the oncology team and that follow up contact is timed appropriately including ensuring that all results are available at the time of follow up.

The role will require highlighting any potential delays in the pathway and working to mitigate the impact of
these problems to the patients.

The post holder will be expected to support patients and their families with navigating any part of their pathway and ensure that they are aware of all the support services available.

The post holder will be required to work with the Macmillan Team to develop patient pathways ensuring that the patient and carer experience is enhanced at every stage of the patient journey and that patient information needs are met.

We are looking for an organised, enthusiastic and motivated team player with excellent communication, IT and administration skills who is able to help us support patients and their families through the cancer journey.

Previous experience of Oncology is required either from an administration or caring role.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience.

We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer.

We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

To find more about our staff benefits, please visit our website.

Take responsibility for the navigation aspects of the patient's journey to
ensure consultation, diagnosis, treatment and follow-up are carried out in a
timely manner. Liaise with the members of the MDT and departmental staff
within the speciality and support departments to ensure patients progress
smoothly and appropriately within and between hospitals and back to GPs.

see attached full job description and personal specification