IT Support Technician - London, United Kingdom - eFinancialCareers
Description
TEKsystems is currently engaged with a gaming company to recruit Desktop Support Analyst.Description:
Reporting to the local IT Support Team Lead, you will be responsible for providing a superior level of IT support services to the employees of the company.
- growing company within an IT Support Function.
Main responsibilities
- Experience of a mixed Apple and Windows environment
- Work with all of the regular IT support tools including but not limited to: Active Directory, Office 365, antivirus, imaging, Mobile Iron, disk encryption, spam management
- Ensure joiners and leavers IT requirements are managed correctly
- Manage the IT assets through their entire lifecycle from acquisition to disposal
- Gather and translate user expectations to technical solutions
- Create and update documentation using a wiki (Confluence)
- Mentor customers and deliver end user training
- Monitor and manage the IT ticket queue to ensure SLA's are achieved
Employee Value Proposition:
4 days onsite
Job Title:
It Support Technician
Location:
London, UK
Rate/Salary:
GBP Daily
Job Type:
Contract
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