Sales Assistant - Ellesmere Port, United Kingdom - McArthurGlen Designer Outlets

Tom O´Connor

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Tom O´Connor

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Description

Job description
Job Purpose

  • To maximise sales and provide excellent customer service at all times. Assisting customers in the selection and purchase of products.
  • Following all Company standards in relation to customer service and the customer clientelling program.
  • Representing the Champion brand to the highest standards in all daily activities.
Key Result Areas

  • To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators.
  • To provide excellent levels of customer care surpassing customer expectations at every opportunity.
  • To identify customer needs and answer all productrelated questions. Displaying excellent product knowledge and therefore able to respond to queries regarding price, location, features and benefits of Champion merchandise.
  • To follow Company procedures and processes to maintain security of stock, customer records and cash handling.
  • To attend and participate in all store meetings and training events as required, ensuring good communication is maintained.
  • To foster a team working attitude and be open to constructive feedback.
  • To undertake any other tasks as outlined by the store management, being flexible in approach to the business demands.
Competencies and Experience

  • Excellent communication skills, both written and verbal
  • Demonstrable strong and effective sales skills
  • Shows 'hunger' and ambition to achieve Company targets
  • Successfully able to handle multiple demands and competing priorities
  • Works effectively and efficiently

Job Reference:
CHE03388

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