Ncsc Delivery Management Support - London, United Kingdom - GCHQ

GCHQ

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £32,092

London allowance £6,250
Job grade:
Executive Officer
Contract type:
Permanent
Type of role:
Administration / Corporate Support
Business Management and Improvement
Project Delivery
Working pattern:
Flexible working, Fulltime, Job share, Parttime, Compressed Hours
Number of jobs available:
2Contents

Location

About the job

Benefits:

Things you need to know

Location

Cheltenham, London, ManchesterAbout the job

Job summary:

At GCHQ, we unlock the complex world of data and communications to keep the UK and its citizens safe, both in the real world and online.

Working closely with our British Intelligence partners in MI5 and MI6, we protect the UK from threats including serious organised crime, terrorism, and cyber-attacks.

A role in GCHQ means you'll have varied and fascinating work in a supportive and encouraging environment that puts the emphasis on teamwork.

The National Cyber Security Centre (NCSC), part of GCHQ, is the UK Government's lead authority on cyber security.

The organisation is at the heart of the Government's cyber security strategy and has the aim of making the UK the safest place to live and work online.

NCSC is offering you an exciting opportunity, working in Delivery Management Support across a diverse range of NCSC teams.

Our Delivery Management Support roles help NCSC to realise the benefits of the services we own and manage as a team.

Key aspects of your role will include working closely with first-line support functions and development teams.

You'll facilitate service requests, resolve customer issues, ensure knowledge base articles are fit for purpose, and support the release of new features.

You'll help to manage processes that are cross cutting, including the portfolio of datasets to ensure the most effective and efficient means of supporting the Data Acquisition and Sharing strategy.

You'll take forward dedicated tasks on behalf of individual Service Owners to help them enhance their service.

Job description:

As Delivery Management Support, you'll:

Work at the heart of a team to provide direction, you'll support the team resolving issues effectively in an everevolving environment to deliver products and services in an iterative way.
Be accountable for delivery, motivating and supporting teams, and removing blockers.
Be part of a community which has a deep understanding of agile and lean practices and will support you to use your own judgement to decide on appropriate tools and techniques.
Be adept at delivering complex digital projects, breaking down barriers for teams and planning both at a higher level and getting into the detail when needed.
Be at the core of the decisions made by the team, you'll support the team to engage, coordinate, and cooperate creating an environment where the team are excited about their work.
Join a wellmotivated, dynamic multidisciplined delivery team working to deliver on our commitments and roadmap.

Person specification:

You'll need to be able to demonstrate the following skills and experience:

Commercial management
Act as the point of contact for contracted suppliers. Understand and use appropriate internal contacts and processes within a government department.

(Skill level:

working)
-
Communication

You can communicate effectively with a range of stakeholders including technical and nontechnical. You can be an advocate for the team externally and can manage differing perspectives.

(Skill level:

working)
-
Financial management

You understand the financial impact of the work you do and how cost and budgets are created.

(Skill level:

awareness)
-
Life cycle perspective - You understand how the needs of the team and the product vary across the stages of the product life cycle.

(Skill level:

awareness)
-
Maintaining delivery momentum

You can demonstrate how to record, track and manage risks, issues and dependencies and know when to escalate them. You understand how the risks, issues or dependencies impact the work of a team.

(Skill level:

working)
-
Making a process work:

You can support teams to focus on the output rather than the process. You can help teams find a process that works for them. You can support teams in establishing a process.

(Skill level:

working)

-
Planning:

You understand the importance of planning and forecasting. You can show an awareness of the different ways to develop a plan.

(Skill level:

awareness)
-
Team dynamics and collaboration - You can explain the importance of team dynamics, collaboration and empowering delivery teams. You understand the importance of feedback.

(Skill level:

awareness)

Further information on Skill Levels.

GCHQ Competency Requirements
The NCSC will assess you against competencies used by the UK Intelligence Community. These competencies are based closely on the Civil Service Behav